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Shipping & Delivery Policy

At Kiddie Cove, we work with vetted independent suppliers and trusted global logistics partners to bring you high-quality educational toys, learning resources, and school essentials. Because our products ship directly from specialized regional warehouse hubs, delivery times vary based on item origin and destination.

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How Delivery Time Works

Your total order delivery time is calculated as follows:

Total Delivery Time = Processing Time + Transit Time

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  • Processing Time (1–3 business days): The time required for our suppliers to verify, pack, and prepare your items for dispatch. Custom or made-to-order learning kits may require an extra 1–2 days.

  • Transit Time: The duration your package is in transit with the shipping carrier once dispatched.

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Estimated Transit Times

Shipping Region / Supplier Type               Destination                                            Estimated Transit Time

US Domestic Suppliers                                   Continental United States               3 – 7 business days

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EU / UK Suppliers                                              Europe & United Kingdom              4 – 10 business days

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International / Global Warehouses            Worldwide                                               7 – 15+ business days

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Multiple Shipments & Order Tracking

  • Separate Packages: To ensure fast delivery, items in a single order may ship from different supplier warehouses. If your cart includes a mix of classroom supplies and toys from different vendors, your items may arrive in separate packages on different days.

  • Order Tracking: As soon as a package is dispatched, you will receive an automated email with its individual carrier tracking link so you can follow its progress in real time.

 

Shipping Disclaimer

Important Notices & Limitations:

  • Estimated Windows: All estimated delivery dates provided at checkout or in this policy are guidelines provided by shipping carriers and are not guaranteed dates.

  • Unforeseen Delays: We are not responsible/liable for delivery delays caused by severe weather, postal disruptions, third-party suppliers, carrier bottlenecks, local customs inspections, peak shopping periods, public holidays, or other factors beyond our control.

  • Customs & Import Fees: International shipments may incur local customs duties, taxes, or import fees upon arrival. These charges are determined by local authorities and are the sole responsibility of the recipient.

  • Inaccurate Delivery Details: Please double-check your shipping address at checkout. We cannot replace or refund orders delayed or misdelivered due to incorrect address information provided during purchase.

 

We appreciate your patience and will gladly assist you with any delivery-related enquiries at info@peekcove.com.

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